Build Great Teams
Hire and retain the right people, and give them the skills, knowledge, and resources they need to reach an accelerated state where they will consistently succeed.
Drive Continuous Performance Management with T.A.P.S. ©
By regularly conducting self and team assessments, you can ensure that your colleagues are continuously improving, which can lead to increased sales, improved customer satisfaction, and greater overall success.
Realize T.A.P.S. Performance Model Benefits
Evaluate individual and team performance: Assessing team members helps you determine their strengths and weaknesses, and identify areas for improvement.
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Ensure alignment with your company goals: Assessing the team can help you ensure that their efforts align with your company's overall goals and objectives.
Identify training needs: By evaluating your team, you can identify areas where they may need additional training or coaching to improve their performance.
Foster a culture of accountability: Regular assessments can help create a culture of accountability, where team members are held responsible for their results.
Drive continuous improvement: Regular assessments can provide valuable feedback for both team members and management, leading to continuous improvement in processes, techniques, and results.
Take T.A.P.S. Performance Model Actions
Motivate the Tired: There may be members of your team who have all the skills for success, but lack the desire and have become tired. As leaders, it's our job to motivate them. Doing so means finding out which side of their Fulfillment Triangle © is broken and helping them see the value in their work.
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Reward the Accelerated: Your fully accelerated colleagues are your most valuable assets. Developing formal reward and recognition programs is a key to retaining your A-players.
Redeploy the Parked: Colleagues who lack both the ability and desire for success should be transitioned into more suitable roles or removed from the team.
Enable the Stuck: Your very best colleagues are typically those who are motivated. But sometimes they need help to find sustainable success. The members of your team who want to be successful, but need new skills and coaching are students. Invest in your students and develop them into your future A-players.
Hire for Acceleration
Hiring the wrong people can be a costly mistake. It can result in wasted resources, including time and money spent on recruitment, training, and compensation. The wrong hire will languish in the tired, stuck or parked boxes and hold you back in the pursuit of your goals.
Leverage a Comprehensive Candidate Evaluation Framework
A comprehensive interview and candidate evaluation framework that includes detailed instructions, sample interview questions and a scorecard to rank candidates and gather feedback from team interviews can reduce your risk.